Select your need from this drop-down list
Your store ID is strongly recommended for fast handling. It is available in your store registration email or in your Merchant Back office: Settings > Store > Configuration menu
Fill in one of your identifiers, preferably your Customer Code, otherwise your Company Registration Number or the name of your company
7 digits (to ask your bank) >> In order to send payments made on your e-commerce site to your new bank, you need to have opened a new bank card acceptance contract (VADS contract or e-commerce contract) with your new bank
5 digits (to ask your bank)
If yes, please download your RIB (pdf) in the Attachments at the end of this form
Please enter the details of your request. A member of our support staff will respond as soon as possible.