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> Creating a payment via the Prestashop Back Office

You can create a payment via the PrestaShop Back Office for:

  • Sending an e-mail to the client, it will contain a link for making the payment.
  • Making a manual payment via PrestaShop, this action taken by the merchant requires:

    • Having opted for an offer that includes a VAD contract for manual payments.

    • Having opted for an offer that includes the option Payment by another channel.

To create a payment via the PrestaShop Back Office:

  1. Sign in to your PrestaShop Back Office.
  2. Go to the Orders > Orders menu.
  3. Click the Add an order button.
  4. Search for an already registered client or click the Add a new client button.
  5. In the Cart section, search for one or several products to add and click the Add to cart button.
  6. Add a discount voucher, if needed.
  7. Update or add a new buyer’s address, if needed.
  8. Select the delivery mode.
  9. In the summary section, select Sogecommerce as Payment.
  10. Click the More button and choose one of the following features:
    • Send an e-mail to the client with a link for making the payment: In this case, the payment will be made by the buyer.
      If you want to test this feature, you will have to perform the test payment using a different browser than the one used to access your PrestaShop Back Office.
      Otherwise, you can encounter the 60 - vads_payment_src error if you do not have an offer including a VAD contract or the Payment by another channel option.
    • Go to the payment page to proceed to the payment: The payment will be made by the merchant in manual payment mode.
      This link should not be sent to the buyer.